Please read these Terms and Conditions (“Terms”) carefully before using the website and services provided by The Clean Team.
By accessing or using our website or booking our services, you agree to be bound by these Terms. If you do not agree, please do not use our services or website.
1. Services Provided
The Clean Team offers a range of professional cleaning services, including but not limited to residential cleaning, commercial cleaning, floor care, industrial cleaning, post-construction cleaning, and power washing. Service availability may vary based on location, scheduling, and project requirements.
2. Bookings & Appointments
- All service requests must be scheduled through our website, phone, or email.
- Appointment confirmations are subject to availability.
- Clients are responsible for providing accurate information, including property access and service needs.
- Any changes or cancellations must be made at least 24 hours in advance.
3. Pricing & Payments
- Pricing is based on service type, property size, condition, and any custom requirements.
- A detailed quote will be provided prior to the start of service.
- Payment is due upon completion of service unless otherwise agreed in writing.
- We accept major payment methods including credit/debit cards, checks, or online transfers.
4. Cancellation & Rescheduling Policy
- Cancellations or rescheduling must be requested at least 24 hours before the scheduled appointment.
- Same-day cancellations may be subject to a cancellation fee.
- We reserve the right to reschedule services due to unforeseen circumstances, including weather conditions, safety concerns, or staff availability.
5. Customer Responsibilities
Clients must ensure:
- Clear and safe access to the property.
- Pets are secured or relocated during service.
- Personal valuables and fragile items are stored safely.
- Any special instructions or sensitivities (e.g., allergies, preferred cleaning products) are communicated beforehand.
6. Satisfaction Guarantee
We strive to deliver high-quality service. If you are unsatisfied with any aspect of your cleaning:
- Contact us within 24 hours of service.
- We will return to address and resolve the issue at no extra cost.
7. Damage & Liability
- While we take great care during service, accidents may occur. We are insured for any accidental damage directly caused by our team.
- Claims must be reported within 48 hours of service.
- We are not responsible for pre-existing damage, wear and tear, or improperly installed fixtures.
8. Use of Website
By using our website, you agree not to:
- Use it for any illegal or unauthorized purpose
- Attempt to disrupt the website’s functionality or security
- Copy or reproduce content without our permission
We reserve the right to update or suspend the site or any part of it at any time.
9. Intellectual Property
All content on this website, including text, logos, graphics, and images, is the property of The Clean Team and may not be reproduced or used without written permission.
10. Privacy Policy
Your use of this website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
11. Limitation of Liability
To the fullest extent permitted by law, The Clean Team shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our services or website.
12. Governing Law
These Terms are governed by the laws of the State of [Your State], United States, without regard to its conflict of law principles.
13. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with the revised effective date. Continued use of our services constitutes your agreement to the updated Terms.
14. Contact Us
If you have questions or concerns regarding these Terms, please contact us:
The Clean Team
📍 719 Cedar Bayou Rd, Baytown, TX 77520, United States
📧 [email protected]
📞14092340004